Implementation
We know that even good changes bring an element of risk. To help manage change and to mitigate associated risks, we have developed a structured approach to your ERP implementation, an approach that has been crafted by our team with many years’ experience in fresh produce and project management. We understand the potential sources of disruption and risk right across your business and we help to mitigate them. The list can be compounded if you are limited in resources to support the implementation. We help you plan and prepare properly for all of the tasks and challenges before you start your implementation and can even step in and take on some of the preparation work if you and your team are too busy.
How Keelings Knowledge will help you
Risks we address across your business
- Releasing people from your business for training and go-live prep
- Learning curve related to using new system and equipment
- Changes to daily tasks and responsibilities
- Learning new ways of working
- Changes to operations workflow
- New staff deployment
- New shift patterns
- Storage, maintenance, and deployment controls for new equipment
- Network performance
- Equipment specification and procurement
Pre-Implementation Preparation
We go through in detail the issues and challenges that need to be considered and the tasks that need to be completed as part of the implementation enabling an effective plan to be drawn up that will ensure minimal risk to your business during implementation, such as:
- Key commercial considerations
- Business resource requirements
- Communications plan
- Facilities requirements
- Hardware/Network infrastructure
Implementation Methodology
We have developed a structured ERP implementation methodology built on sound project management principles and decades of experience working in the fresh produce industry. Its features include:
- Defined Phases: Each phase has a core purpose with clearly defined tasks
- Collaboration: Clear accountabilities for the tasks in each phase
- Flexible Timelines: The implementation phases can be flexed to suit your business
- Progress tracking & reporting: To ensure that the implementation stays within scope, timelines and budget
Super-User model
Super-users appointed to support the implementation, train staff, and filter issues submitted to the live support desk:
- Support the key functional areas
- Keelings Knowledge expertise at the core of your business
- Maximise the benefits of Keelings Knowledge
- Ensure efficient interaction with Keelings Knowledge
End-user Training options
We provide the option that best suits you, your users and your business. Tools & materials:
- User guides and pre-shift briefing sheets
- Cheat sheets and trouble shooting guides
- Refresher videos and knowledge-share library
Flexible training delivery options
- Classroom
- Online delivery and assessment
- Sandbox
Testimonials
The fresh produce industry has complexities that are uniquely different to other industries so we have created an ERP solution to address these challenges across key sectors.
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“Eine starke, Lösungsorientierte Partnerschaft 👏🏻🤝”
– Labinot Elshani (CEO Landfrisch AG)
“There are a lot of factors in our growth, but when we started with Keelings Knowledge ERP, we started with zero. We would not be able to have that growth in turnover and margin if we did not have this software. For us, it was absolutely necessary to get KBS for our growth”
– International Trader, The Netherlands
“We are very satisfied with the Keelings Knowledge teams professionalism, high efficiency and meticulous working attitude. We truly believe it will drive on Chongming company’s development by learning Keelings fresh produce systematic thinking and management approach”
– Packhouse Operations, China
“We’re in a change stage, consolidating our turnover, making decisions about which product categories to grow, where we want to specialise, some backwards integration, more involvement with the growers to secure our supplies. Now we have all that information available at the push of a button”
– International Trader, The Netherlands
“Keelings Knowledge understood our business, what we required and had a flexible software and team to support us”
– Food Service Company, Ireland
